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Service Promises

 

Dear Clients,


First of all, please allow me to extend our deep thanks for your trust and your purchase of our products. And we deem it as our great pleasure to provide you with the best quality services.

We adhere to the quality policy of "keep constant improvement to excellent", while observing the after-sale services of "respond to every plea". For the clients in the province, we can arrive within 24 hours after getting the call, and for those outside the province, we can arrive within 48 hours in general. Our products (including agitating station, transport vehicle, tower crane, concrete delivery pump,agitater,mini excavator) come with a half-a-year warranty. For concrete delivery pump, we will visit the clients every three months and provide charge-free services at its initial operation less than 500m3. Any quality defects falling within warranty period and warranty scope will be provided with the best services on free basis. In order to urge the clients to know, operate and manage the equipment in good manners, while to release the company from unnecessary burdens, we will provide pay services for those products that fall within warranty period but beyond warranty scope.

Sincerely yours,